⚈ Eiffel Tower tickets cannot be received in advance. Instead, all customers must be present at the meeting point indicated in your voucher, where the host will provide the tickets.
⚈ It is not possible to reschedule the tour once the booking has been completed
⚈ This is not a guided tour, your host will accompany you until the ticket scan and then you will make your own way up to the summit
⚈ Even with prepaid access, you might wait at the security check and for elevators on the ground and on the 2nd floor
⚈ Disabled visitors can visit only the 1st and 2nd floors by lift but the top is not accessible to them for safety reasons, notably if they had to be evacuated urgently.
⚈ The Eiffel Tower is a non-smoking monument
⚈ In case of interruption of access to the top of the Eiffel Tower due to elevator breakdowns/malfunctions, onlythe amount corresponding to the difference between the price of the "summit ticket" and the price of the "2ndfloor ticket" will be eligible for a refund, while the 1st and 2nd floors will remain open for visitation.
⚈ It is not allowed to bring large luggage, non-folding buggies/prams, big bags, baby stroller, rollerblades, scooters, skateboards, overboards, other large rolling object (except foldable pushchairs, medical or assistance vehicles for persons with reduced mobility), also do not bring sharp objects such as knives, pocket knives, scissors and corkscrews, glass bottles, padlocks, cans or anything that may explode or be otherwise dangerous
⚈ The river cruise boats host 300 people in good weather and 120 people in rainy weather to comply with the rules.
⚈ During peak seasons, you may face longer waits for the Seine River cruise due to the high number of visitors. We appreciate your patience and understanding for a seamless experience
⚈ The audio guide on the boat is available in 14 languages, including French, English, Hindi, Arabic, German, Italian, Spanish, Portuguese, Russian, Polish, Dutch, Chinese, Japanese, and Korean.
⚈ In the car park area, all passengers with a ticket for the river cruise are given 1 hour free parking. Please keep your tickets until your boat tour is over.
⚈ All boats are non-smoking. It is however possible to smoke on the outdoor terrace of some of restaurants. Some of boats are equipped with an outdoor terrace where it is possible to smoke.
⚈ There is no left-luggage facility neither at the Eiffel Tower nor the cruise boat
⚈ The rules of hygiene on boats do not allow animals on board, except for guide dogs.
J
Jessica31-July-2020, 13:54
5/5
bright night
We met with the guide. He helped until the entrance, he was very interested. In the evening, the eiffel had a different beauty. We used the Seine river curise ticket the next day. It was a very nice two days.