⚈ Eiffel Tower tickets cannot be received in advance. Instead, all customers must be present at the meeting point indicated in your voucher, where the host will provide the tickets.
⚈ It is not possible to reschedule the tour once the booking has been completed
⚈ This is not a guided tour, your host will accompany you until the ticket scan and then you will make your own way up to the summit
⚈ Even with prepaid access, you might wait at the security check and for elevators on the ground and on the 2nd floor
⚈ The Eiffel Tower wheelchair-accessible only up to the second floor
⚈ Animals are not permitted, except the animals accompanying visitors with disabilities
⚈ The Eiffel Tower is a non-smoking monument
⚈ There is no left-luggage facility at the Eiffel Tower
⚈ In case of interruption of access to the top of the Eiffel Tower due to elevator breakdowns/malfunctions, only the amount corresponding to the difference between the price of the "summit ticket" and the price of the "2nd floor ticket" will be eligible for a refund, while the 1st and 2nd floors will remain open for visitation.
⚈ It is not allowed to bring large luggage, non-folding buggies/prams, big bags, baby stroller, rollerblades, scooters, skateboards, overboards, other large rolling object (except foldable pushchairs, medical or assistance vehicles for persons with reduced mobility), also do not bring sharp objects such as knives, pocket knives, scissors and corkscrews, glass bottles, padlocks, cans or anything that may explode or be otherwise dangerous
⚈ FOR THE RIVER CRUISE PLEASE PAY ATTENTION
⚈ The river cruise boats host 300 people in good weather and 120 people in rainy weather to comply with the rules.
⚈ The audio guide on the boat is available in 14 languages, including French, English, Hindi, Arabic, German, Italian, Spanish, Portuguese, Russian, Polish, Dutch, Chinese, Japanese, and Korean.
⚈ All boats are non-smoking. It is however possible to smoke on the outdoor terrace of some of restaurants. Some of boats are equipped with an outdoor terrace where it is possible to smoke.
⚈ In the car park area, all passengers with a ticket for the river cruise are given 1 hour free parking. Please keep your tickets until your boat tour is over.
⚈ Animals are not permitted for both of the attractions, except the animals accompanying visitors with disabilities
⚈ The river cruise tickets are valid for a month after the travel date.
⚈ The company name is Bateaux Parisiens. The address is Port de la Bourdonnais 75507. Pier Number 3. It is orange color. The departure point is just right at the foot of the Eiffel Tower.