⚈ The voucher is not an entrance ticket, you have to collect your ticket at the meeting point from your guide
⚈ All customers must be present when receiving the tickets
⚈ Please arrive 15 minutes before your specified time at the meeting point. In case of delay, your access is no longer guaranteed
⚈ This is not a guided tour. Your host will accompany you until the ticket scan, and you will make your own way up to the summit
⚈ The skip the ticket line access is only for the second floor; you will reach the summit by standard access
⚈ Skip the tickets line means skip the lines at the ticket offices
⚈ Even with priority access, you might wait at the security check and for elevators on the ground and on the 2nd floor
⚈ It is not possible to reschedule the tour once the booking has been completed
⚈ Please know that you can not receive your tickets in advance
⚈ The Eiffel Tower is a non-smoking monument
⚈ The Eiffel Tower wheelchair-accessible only up to the second floor
⚈ There is no left-luggage facility at the Eiffel Tower
⚈ It is not allowed to bring large luggage, non-folding buggies/prams, big bags, baby stroller, rollerblades, scooters, skateboards, overboards, other large rolling object (except foldable pushchairs, medical or assistance vehicles for persons with reduced mobility), also do not bring sharp objects such as knives, pocket knives, scissors and corkscrews, glass bottles, padlocks, cans or anything that may explode or be otherwise dangerous
⚈ Animals are not permitted, except animals accompanying disabled people
⚈ On the rare occasions that the summit is closed to the general public for maintenance or safety reasons, no refunds or discounts will be given
⚈ You will receive the meeting information e-mail a day before the tour date
⚈ Please be sure that you share your reachable e-mail address and also if you use WhatsApp application; we will send the same information by WhatsApp