⚈ Eiffel Tower tickets cannot be received in advance. Instead, all customers must be present at the meeting point indicated in your voucher, where the host will provide the tickets.
⚈ It is not possible to reschedule the tour once the booking has been completed
⚈ This is not a guided tour, your host will accompany you until the ticket scan and then you will make your own way up to the summit
⚈ Even with prepaid access, you might wait at the security check and for elevators on the ground and on the 2nd floor
⚈ The Eiffel Tower wheelchair-accessible only up to the second floor
⚈ The Eiffel Tower is a non-smoking monument
⚈ It is not allowed to bring large luggage, non-folding buggies/prams, big bags, baby stroller, rollerblades, scooters, skateboards, overboards, other large rolling object (except foldable pushchairs, medical or assistance vehicles for persons with reduced mobility), also do not bring sharp objects such as knives, pocket knives, scissors and corkscrews, glass bottles, padlocks, cans or anything that may explode or be otherwise dangerous
⚈ SEINE RIVER CRUISE INFORMATION:
⚈ Animals are not permitted for both of the attractions, except the animals accompanying visitors with disabilities
⚈ The river cruise boats host 300 people in good weather and 120 people in rainy weather to comply with the rules.
⚈ The audio guide on the boat is available in 14 languages, including French, English, Hindi, Arabic, German, Italian, Spanish, Portuguese, Russian, Polish, Dutch, Chinese, Japanese, and Korean.
⚈ During peak seasons, you may face longer waits for the Seine River cruise due to the high number of visitors. We appreciate your patience and understanding for a seamless experience
⚈ In the car park area, all passengers with a ticket for the river cruise are given 1 hour free parking. Please keep your tickets until your boat tour is over.
⚈ All boats are non-smoking. However, some of boats are equipped with an outdoor terrace where it is possible to smoke
⚈ There is no left-luggage facility neither at the Eiffel Tower nor the cruise boat